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Finding Reputable Internet Providers in Ottawa: a Simple How-to Guide

The Worldwide Web allows us to simply type “internet providers Ottawa’’ into any search engine and a slew of search results pop up on our screens along with reasons why they’re the very best at what they do. We don’t immediately fall upon red flags or negative reviews from actual users as to why an internet provider shouldn’t be trusted. There are many internet providers in Ottawa, but like anywhere else, some are reputable, and some may not be, so how can one tell?

DSL Internet 101

Does the company offer DSL internet? What is DSL internet anyway? DSL is short for ‘’digital subscriber line’’ which is a type of connection that transmits all of the digital data through a phone line, but don’t get it confused with the now-retired dial-up service. They are worlds apart! DSL Internet delivers a fast and stable connection that is a prized feature for most users, and does not monopolize the phone line.

Technical and field support commitment

Finding an internet service provider in Ottawa should be undertaken with the same care and attention as you would any other service provider. You want to find a DSL internet provider that can guarantee technical, real live support 24-7 and 365 days a year. In addition, a reputable service provider will gladly give you all of that information in writing in a clear document that can be deciphered by anyone. If they don’t ‘’normally have that type of agreement’’, just walk away. Reputable internet providers will gladly send you their service agreement and walk you through it, without any pressure so that both parties understand what’s what.

Phishing, viruses, and hackers oh my!

Online personal data theft, viruses, and wonky firewalls can result in situations ranging from slightly annoying to downright dangerous. That being said, a reputable internet provider will gladly answer any questions that you have about their internet service and be completely upfront about their limitations. Don’t get me wrong, this may involve some research on your part, but as an informed consumer you can make the best choice for your needs whether for residential or business internet services.

Price: the final factor when all is equal

Price: this is where research is essential! Although pricing should be the very last factor you consider when selecting a DSL internet provider in Ottawa, it does matter for obvious reasons. Like any other purchase, your goal is to get maximum service, maximum quality at the best price possible or, at least, a price that is competitive but also realistic. This is where the “apples to apples” concept applies. If you are factoring price, make sure you are basing it on the same costs and services.

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