General FAQ

Eyesurf is a telecommunications provider, based in Kitchener, Ontario, Canada. Our mandate is to provide High Speed Internet and Phone Service at a very affordable cost.

There is no catch! Most providers charge large premiums to make greater profit. Eyesurf charges a more reasonable price so that everyone can afford High Speed Internet and Phone service.

Activation time depends on your province and type of services orders:

  • Ontario: 3-5 days
  • Nova Scotia: 10 days
  • BC & Alberta: 5-10 days
  • Quebec: 5 days
  • New Brunswick: 3-5 days
  • Newfoundland: 3-5 days

Once your order is submitted, we will contact you with a confirmed activation date & time frame

Click here to visit our online sign-up page, and complete the form.

Alternatively, you may sign-up over the phone, by calling us at 1-855-804-SURF (7873)

At Eyesurf, you are not locked into a contract. You may cancel at any time without incurring any cancellation fees.

Our services are prepaid, so you are billed on the 1st of each month for the duration of that month.

For example, your April invoice is issued on the April 1st, and covers until April 30th.

Your May invoice is issued on May 1st and covers until May 31st, and so on